Open Source IT Solutions

ENTERPRISE RESOURCE PLANNING:

Alloy Solutions focus is on small and medium sized businesses looking at a first time implementation of an Enterprise Resource Planning - ERP solution in a cost effective manner.

Once these customers have realised the benefits of the transaction system and tracking Alloy Solutions can help them to extend their ERP solution to areas such as customer relationship management and supply chain management. We implement a state of the art open source software ERP system offering four distinct services:

• Consulting
• Implementation
• Support
• Integration

SUPPLY CHAIN MANAGEMENT :

A production supply chain refers to the flow of physical goods and associated information from the source to the consumer. Key supply chain activities include production planning, purchasing, materials management, distribution, customer service, and sales forecasting. These processes are critical to the success of any operation whether they are manufacturers, wholesalers or distributors, or service providers. Electronic commerce and the Internet are fundamentally changing the nature of supply chains, and redefining how consumers learn about, select, purchase, and use products and services. The result has been the emergence of new business-to-business supply chains that are consumer-focused rather than product-focused.

Alloy Solutions helps small and medium sized companies to implement the right tools and technologies to help them build more resilient and better optimised supply chains by reducing time to market and eliminating waste from every stage of the supply chain.

ENTERPRISE CONTENT MANAGEMENT :

Whether for compliance, customer service, business continuity or effective collaboration, document management is critical to any growing organization. Today users want the simplicity of a departmental solution, with simple to configure applications; while companies require the consistent control and compliance of a scalable, robust content management system.

Alloy Solutions has expertise in the deployment and configuration of complex content management solutions and can help you choose and deploy the system that best suits your needs.

CUSTOMER RELATIONSHIP MANAGEMENT :

Alloy Solutions provides small and medium sized companies with robust CRM solutions that can be put to a variety of applications including:

• Sales force automation
• Channel management
• Customer relationship management/customer profiling
• Loyalty program management
• Marketing campaign management